MEC April Meeting - Coping and Communicating in Times of Stress, Uncertainty and Grief
Please join us for a live presentation by acclaimed speaker Amy Florian, focused on communicating with clients in the most difficult of times, particularly during periods of loss and grief.
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In recent years, life was disrupted in ways we never could have imagined, and the uncertainty of weather events, markets and inflation, and political turmoil continue today. In times of stress and grief, your clients look to you for understanding, support, and answers. You need more than financial smarts! You need education to understand your clients’ emotional experience and skills for how to communicate effectively through crisis. You also need to know how to help yourself and others cope with the pervasive stress and uncertainty. This session addresses precisely those needs. Use these strategies for communicating and coping now and into the future, since they apply to all times of tragedy, crisis, loss, and grief. Gain life skills that make a difference for everyone you work with, serve, or care about in this enlightening, educational, and universally practical session.
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Amy Florian, CEO of Corgenius, lives out her passion as she combines the best of neuroscience and psychology with a good dose of humor in training professionals to build strong relationships with clients through all the losses and transitions of life.
An acclaimed speaker who’s delivered over 1000 speaking engagements, she authored over 250 articles and two award-winning books, including the financial advisor’s guidebook titled No Longer Awkward: Communicating with Clients through the Toughest Times of Life. Among her other awards, she was named one of the 20 Most Creative People in Insurance and Financial Services for her groundbreaking work, one of the 25 Front Runners and Influencers by Investment Advisor, an “Influential Woman in Business” from the National Association of Women Business Owners, and a 2021 Luminary by ThinkAdvisor. Amy has been quoted or featured in the Wall Street Journal, CNBC, Forbes, MSN Money, the Journal of Financial Planning, Investment News, Wealth Management, and many others throughout the trade press.
She holds a Master’s Degree and is a Fellow in Thanatology (the highest level of certification in the field of grief studies). Amy taught a graduate class at Loyola University of Chicago for 10 years, she’s worked with over 2,500 grieving people, and has worked with firms, corporations, and offices on four continents.
